We Are Your Backroom
but Not In your Backroom

Trusted billing support for DMEPOS providers nationwide
with 30 years
of clarity. of care. of results. of trust.

We are your backroom but not in your backroom

What Sets HCRS Apart​

Simplifying billing, one claim at a time.

Billing for DMEPOS takes more than forms—it demands precision, compliance, and deep industry know-how. That’s our specialty.

Our Services

Whether you're just getting started or have been in business for years, we're here to support your billing needs—nationwide.

DMEPOS Insurance Billing

We handle claim submissions for Medicare, Medicaid, and commercial insurance with precision and up-to-date compliance.

Denial & Audit Support

Get expert help responding to claim denials and assistance with insurance audits — without the confusion or delays.

A/R Management & Patient Pay

We manage accounts receivable and patient payment follow-ups to help you stay profitable and organized.

Backroom Billing Support

Think of us as your billing department — offsite. We help new and growing providers/suppliers get started the right way.

Everyone on Our Team Understands the Big Picture

At HCRS, every team member—regardless of their role—is trained in the full DMEPOS billing process. That means whether you're speaking with support, admin, or billing, you're talking to someone who gets it. We believe getting paid isn’t just one department’s job—it’s everyone’s responsibility.

Think of us as your backstage crew—handling compliance, paperwork, and payment flow so you can stay center stage.

Meet the Team

Mary Ellen Spradlin

President

Melodie Robinson

Office Manager

Katrina Walker

Billing Supervisor

Ethan Drain

Team Lead

Suzanne Gritzinger

Team Lead

Why Choose Us

Real Support from Real People

No bots. No call centers. Just experts ready to help—on the phone or over email.

30+ Years of Proven Results

We’ve helped hundreds of providers get paid faster, cleaner, and with fewer headaches.

Transparency, Not Confusion

We break down complex billing into clear steps, so you always know what’s happening and why.

Compliance That Keeps Up

We stay ahead of policy changes so you don’t fall behind on reimbursements.

We Don’t Just Process Claims—We Fight for Them

We regularly dedicate time to resolve denials and billing issues that others ignore—because getting paid matters.

Contact Us

Whether you're just starting out or looking to streamline your billing process, we're here to help. Reach out today and see how HCRS can support your team behind the scenes.

You will receive a prompt response.